When Autumn, 21, found her favorite mascara — Laura Geller GlamLash — listed on eBay for half-price, she jumped on it. Her retail high didn’t last long.

“I noticed the tube was missing the brand’s lips logo, and the brush’s bristles looked uneven,” she says. Still, she applied it.

“It felt like sandpaper on my lashes! The brush was so scratchy,” she says. “My eyes immediately started burning and were irritated for the next five days. My doctor felt it was an adverse reaction to a product.” Autumn assumed it was a fake and filed a complaint with eBay.

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